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Automate AI vs AiSensy

AiSensy and Automate AI both run on the official WhatsApp Business API and cover the basics: a shared inbox, template campaigns and chatbots. They differ in how they price, which lead sources they connect and what the AI does.

Here’s an honest side-by-side, using what AiSensy publishes on its own website.

AiSensy details checked on 23 October 2026 from aisensy.com/. Products change, so confirm on their site.

Feature by feature

FeatureAutomate AIAiSensy
PricingPublishedSeries 1 ₹5,499 and Series 2 ₹8,499 a quarter; Series 3 ₹20,499 and Series 4 ₹34,499 a year; unlimited users; India messages from ₹0.95 marketing and ₹0.15 utility.PublishedFree Forever plan (no broadcasting); Basic ₹1,500, Pro ₹3,200, Premium ₹9,100, Unlimited ₹45,000 a month; chatbot flows and AI agent are paid add-ons.Source
Official WhatsApp Business APIYesRuns on the official WhatsApp Business Platform (Cloud API).YesSays it is an official WhatsApp Business Solution Partner.Source
Shared team inboxYesShared inbox with round-robin auto-assignment, internal notes, quick replies, business hours and roles.YesMulti-agent live chat, shared team inbox, agent transfer and smart routing (Pro and up).Source
Broadcast campaignsYesTemplate campaigns with images, video, buttons and carousels, scheduling, live stats, Smart Links and button-click tracking.YesBroadcasts and retargeting from Basic; scheduler and click tracking from Pro.Source
No-code chatbot builderYesNo-code flow builder with keywords, buttons, lists, media and questions.YesDrag-and-drop chatbot builder as a paid add-on (₹2,500 a month for 5 chatbots).Source
AI that answers from your documentsYesAI Assistant answers from your documents and website, with handover to a person.YesAI agent that learns from your website or documents, as a paid add-on.Source
Drip / follow-up sequencesYesDrip sequences that stop on reply and respect business hours.Yes“Campaign Agent” builds sequences of up to 15 steps with waits between them.Source
CRM and lead scoringYesContacts, groups, tags, statuses, follow-ups; AI lead scoring 0–100 with AI Sales Center (Series 2 and up).PartlyChat CRM with contacts, tags and attributes; no pipeline board or lead scoring listed.Source
IntegrationsYesShopify (Series 2 and up), Facebook Lead Ads, IndiaMART, JustDial, website-form webhook, Google Sheets, Razorpay, REST API and webhooks.YesShopify, WooCommerce, Razorpay, PayU, Zapier, Pabbly and more; IndiaMART and JustDial not listed.Source
Instagram automationPartlyKeyword auto-replies to Instagram comments and DMs; no Instagram inbox.Not listedInstagram comment or DM automation not found on the site.Source
Business app + API on one numberYesConnect your WhatsApp Business app number with Meta’s coexistence onboarding.PartlyIn beta and not self-serve; contact support to enable it.Source
Catalogue, store and paymentsPartlyOnline store (Series 2 and up) with Razorpay or cash on delivery and WhatsApp order updates; no in-chat WhatsApp payments.YesWhatsApp catalogue and in-chat payments by UPI and cards through Razorpay or PayU.Source
Click-to-WhatsApp adsPartlySends Lead, Purchase and status events to Meta’s Conversions API for Click-to-WhatsApp chats.YesAI Ads Manager to create Click-to-WhatsApp ads, included even on the free plan.Source
Voice and callingPartlyVoice AI phone agents on India and US numbers (Series 2 and up); not WhatsApp calls.Not listedNo calling or voice-agent feature found.Source
Developer API and webhooksYesREST API for contacts, chats, templates and campaigns, plus real-time webhooks.YesTemplate message APIs from Basic, project APIs from Pro, webhooks on Premium and up.Source
Mobile appPartlyInstallable web app for phones; no native Android or iOS app.YesAndroid and iOS apps.Source

“Not listed” means we couldn’t find it on AiSensy’s website; it may still be available. Features included from Automate AI Series 2 are noted.

Choose Automate AI if
  • You want unlimited users and contacts on every plan, with prices published on our site.
  • Your leads come from IndiaMART, JustDial or Facebook lead forms and you want them in your contacts automatically.
  • You want an AI Assistant and chatbot builder in the platform, and AI lead scoring with a reason for every score.
  • You want Instagram comment and DM auto-replies alongside WhatsApp.
  • You want an online store with cash on delivery, or AI phone agents for calls.
  • You want to keep your WhatsApp Business app on the same number.
AiSensy may suit you if
  • You want to start on a free plan before you pay anything.
  • You want to create Click-to-WhatsApp ads from inside the platform.
  • You need a WhatsApp catalogue and in-chat payments, or native mobile apps.
  • You rely on Zapier, Pabbly or WooCommerce integrations.

Questions

Is Automate AI a good AiSensy alternative?

If you want lead capture from IndiaMART, JustDial and Facebook lead forms, a built-in AI Assistant and chatbot builder, and AI lead scoring, Automate AI is worth comparing. AiSensy offers a free plan, an ads manager and in-chat payments.

How does AiSensy price its plans?

On 23 October 2026 AiSensy’s pricing page listed a Free Forever plan and paid plans from ₹1,500 a month (Basic) to ₹45,000 a month (Unlimited), with chatbot flows and the AI agent as paid add-ons and message credits charged separately.

How does Automate AI price its plans?

Automate AI plans start at ₹5,499 a quarter (Series 1), with Series 2 at ₹8,499 a quarter, Series 3 at ₹20,499 a year and Series 4 at ₹34,499 a year. Every plan has unlimited campaigns, contacts and users, and WhatsApp message charges are added per message. See our pricing page.

Can I move from AiSensy to Automate AI?

Yes. Meta lets businesses move a WhatsApp Business API number between providers. Contact us and we’ll help you plan the move.

See Automate AI on your own number.

Book a demo and we’ll show the inbox, campaigns, chatbots and AI with your use case. Compare more providers on our comparison page.

Sources

AiSensy is a trademark of its owner. This page is Automate AI’s own comparison and isn’t endorsed by AiSensy.