Healthcare & clinics

Fewer missed appointments, happier patients.

Patients book and confirm on WhatsApp, reminders go out on time, and your front desk answers timings and services in seconds.

  • Appointments
  • Reminders
  • Front-desk inbox
How it works

Booking to follow-up, on autopilot.

  1. 1
    Let patients book on WhatsApp

    A chatbot shows doctors and time slots as buttons and confirms the appointment, with a person available any time.

  2. 2
    Send reminders and follow-ups

    Appointment reminders, report-ready alerts and follow-up visit reminders go out as approved templates.

  3. 3
    Answer from one front desk

    Timings, services and directions answered by AI from your own information; anything clinical goes to your staff.

Built for clinics

Care that starts with a quick reply.

  • Appointment booking

    Doctors and slots as buttons, confirmed in the chat.

  • Reminders that cut no-shows

    Appointment, report-ready and follow-up reminders on schedule.

  • AI for general questions

    Timings, services, directions and preparation instructions from your own documents.

  • Shared front-desk inbox

    Every message to your clinic number, assigned to the right person.

  • Business hours

    Away messages after hours, and AI or a bot to take the booking.

  • Health camp announcements

    Campaigns to patients who opted in, such as camps and new services.

Meta’s terms say the WhatsApp Business Platform is not HIPAA compliant, and medical products are restricted under WhatsApp’s Commerce Policy. Keep diagnoses, reports and other health details out of chats.

Questions

Healthcare & Clinics FAQ

Can patients book appointments on WhatsApp?

Yes. A chatbot can show doctors and time slots as buttons and confirm the booking, with a clear way to reach your staff.

Is WhatsApp safe for patient health information?

Meta’s terms say the WhatsApp Business Platform is not HIPAA compliant. Use WhatsApp for booking, reminders and general information, and keep diagnoses, reports and other health details out of chats.

Can we send appointment reminders automatically?

Yes, as approved utility templates to patients who opted in, for example a day before the appointment.

Can AI answer patient questions?

For general questions like timings, services and directions, yes, from your own documents. Clinical questions should go to your staff, and the AI can hand the chat over.

Make booking as easy as sending a message.

Set up booking, switch on reminders and give your front desk one shared WhatsApp inbox.