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AI Assistant

AI that answers your customers, day and night.

Teach it from your documents or website. It replies on WhatsApp in your customer’s language, by text or voice, and hands over to your team when needed.

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  • Your knowledge base
  • Voice replies
  • Human handover
How it works

Set it up in four steps.

  1. 1
    Switch it on

    In Settings, open AI Assistant and turn it on. Give it a name, a greeting and a few lines on how it should talk.

  2. 2
    Teach it your business

    Upload PDF, Word or text files, or enter your website and let it build a knowledge base you can review and edit.

  3. 3
    Choose how it replies

    Set start and stop keywords, turn it on for new chats, and pick text, voice or both. It detects each customer’s language.

  4. 4
    Hand over when needed

    If it can’t answer, or a customer asks for a person, it hands the chat to your team and alerts them on WhatsApp.

What’s included

An assistant that knows your business.

  • Trained on your knowledge

    Upload PDF, Word or text files, or generate a knowledge base from your website.

  • Understands what customers send

    Reads photos, PDFs and short videos, and listens to voice notes.

  • Replies by text or voice

    Detects the customer’s language and replies as text, a voice note, or both.

  • Sends the right file

    Shares brochures, price lists or videos from your media library when the chat calls for it.

  • Hands over to a person

    Alerts up to 10 team numbers on WhatsApp when a customer needs a human, and waits while you reply.

  • Your rules, every chat

    Start and stop keywords, a reply delay, and a switch in each chat to turn AI replies off.

Let AI answer while you grow.

Upload your documents, switch it on and let your customers get answers any time of day.

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