Sell more on the app your customers open most.
Order and shipping updates, abandoned-cart reminders, festival campaigns and instant answers to “is this in stock?”, all on WhatsApp.
From first click to repeat order.
- 1Connect your store
Connect Shopify for automatic order, payment and shipping updates, or sell from the online store with products, orders and payments.
- 2Recover abandoned carts
Remind shoppers who left items in their cart with a WhatsApp message and a link straight back to checkout.
- 3Run festival campaigns
Send approved templates with images, buttons or carousels to segments like past buyers or VIPs, and see who read and tapped.
Everything a D2C brand needs.
Shopify order updates
Order placed, paid, shipped and cancelled messages sent automatically on WhatsApp.
Abandoned-cart reminders
Up to four reminders, from 1 hour to 3 days later, with a link back to the cart.
Your own online store
A store page with products, orders and Razorpay or cash on delivery, if you don’t use Shopify.
Campaigns and carousels
Festival offers, new arrivals and back-in-stock alerts to the right segment.
AI answers 24/7
Delivery, sizing, COD and returns questions answered from your own policies.
Instagram auto-replies
Keyword replies to Instagram comments and DMs.
The Shopify integration and the online store are plan add-ons.
E-commerce & D2C FAQ
Can Automate AI send Shopify order updates on WhatsApp?
Yes. Connect your Shopify store and messages go out automatically when an order is placed, paid, shipped or cancelled, along with abandoned-cart reminders. The Shopify integration is a plan add-on.
Do I need Shopify?
No. Automate AI also has an online store add-on: a store page with products and orders, Razorpay payments or cash on delivery, and WhatsApp order updates.
Are order updates charged as marketing?
Updates about a specific order are utility messages (₹0.1150 each in India from October 2026). Offers are marketing (₹0.8631). Add an offer to an order update and the whole message becomes marketing.
Can AI answer product questions?
Yes. The AI Assistant answers from your own documents and website, such as delivery, sizing and returns policies, and hands over to your team when needed.
Turn WhatsApp into your best sales channel.
Connect your store, switch on order updates and cart reminders, and send your first festival campaign.
Explore more industries
- Real EstateCapture leads from ads, qualify buyers, book site visits and follow up until they close.
- Education & CoachingAnswer admission queries, book demo classes and send fee and batch reminders.
- Healthcare & ClinicsAppointment booking, reminders and follow-ups, with health details kept out of chat.
- Travel & TourismPackage enquiries, booking confirmations, itinerary updates and seasonal offers.
- Finance & InsuranceOTPs, renewal and EMI reminders, lead qualification and support, done safely.
- AutomobileTest-drive bookings, model brochures, service reminders and lead follow-ups.
- Salons, Spas & FitnessBookings, reminders, membership renewals and offers that bring clients back.
- IT Services & SaaSCapture demo requests, onboard new users, and answer support questions from your docs.
- Events & WebinarsRegistrations, reminders with the joining link, and follow-ups after the event.
- Retail & Offline StoresTurn walk-ins into WhatsApp contacts, share catalogues and bring shoppers back.
- Restaurants & FoodMenus, orders and payments, table bookings and offers on WhatsApp.
- HR & RecruitmentScreen candidates, schedule interviews and keep applicants updated.