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Automate AI vs Gallabox

Gallabox and Automate AI both run on the official WhatsApp Business API with a team inbox, chatbots, AI agents and coexistence. They differ in pricing, lead sources and some of the extras each one bundles.

Here’s an honest side-by-side, using what Gallabox publishes on its own website.

Gallabox details checked on 23 October 2026 from gallabox.com/. Products change, so confirm on their site.

Feature by feature

FeatureAutomate AIGallabox
PricingPublishedSeries 1 ₹5,499 and Series 2 ₹8,499 a quarter; Series 3 ₹20,499 and Series 4 ₹34,499 a year; unlimited users; India messages from ₹0.95 marketing and ₹0.15 utility.PublishedBasic ₹2,999, Essential ₹6,999, Advanced ₹16,999 a month billed quarterly (lower yearly); free trial; Meta charges invoiced “with our markup”.Source
Official WhatsApp Business APIYesRuns on the official WhatsApp Business Platform (Cloud API).YesSays it is an official Meta Business Partner and WhatsApp Business Solution Provider.Source
Shared team inboxYesShared inbox with round-robin auto-assignment, internal notes, quick replies, business hours and roles.YesShared inbox with unique logins, auto-routing, tags and roles; 3 to 10 users by plan.Source
Broadcast campaignsYesTemplate campaigns with images, video, buttons and carousels, scheduling, live stats, Smart Links and button-click tracking.YesTemplate broadcasts, scheduling and automatic resend of undelivered messages; click tracking not listed.Source
No-code chatbot builderYesNo-code flow builder with keywords, buttons, lists, media and questions.YesDrag-and-drop no-code chatbot builder; 5 to 100 active flows by plan.Source
AI that answers from your documentsYesAI Assistant answers from your documents and website, with handover to a person.YesAI agent with a knowledge base from documents (Essential) or URLs and documents (Advanced).Source
Drip / follow-up sequencesYesDrip sequences that stop on reply and respect business hours.YesSequences on Essential (10) and Advanced (100); not on Basic.Source
CRM and lead scoringYesContacts, groups, tags, statuses, follow-ups; AI lead scoring 0–100 with AI Sales Center (add-on).PartlyTags and segments; “Lead Pipeline” marked coming soon.Source
IntegrationsYesShopify (add-on), Facebook Lead Ads, IndiaMART, JustDial, website-form webhook, Google Sheets, Razorpay, REST API and webhooks.YesShopify, Razorpay, Facebook Lead Ads, Google Sheets, Zapier, Pabbly, HubSpot, Zoho; IndiaMART and JustDial not listed.Source
Instagram automationPartlyKeyword auto-replies to Instagram comments and DMs; no Instagram inbox.YesInstagram DM and comment automation, with DMs in the shared inbox.Source
Business app + API on one numberYesConnect your WhatsApp Business app number with Meta’s coexistence onboarding.YesSupported; support enables it for your workspace.Source
Catalogue, store and paymentsPartlyOnline store add-on with Razorpay or cash on delivery and WhatsApp order updates; no in-chat WhatsApp payments.YesIn-chat payments by UPI and Razorpay, payment links and catalogue checkout.Source
Click-to-WhatsApp adsPartlySends Lead, Purchase and status events to Meta’s Conversions API for Click-to-WhatsApp chats.PartlyClick-to-WhatsApp tracking, Conversions API and ad attribution; ads are created in Meta Ads Manager.Source
Voice and callingPartlyVoice AI phone agents on India and US numbers (add-on); not WhatsApp calls.YesAI voice agent on WhatsApp calls and phone lines, on Advanced and Enterprise.Source
Developer API and webhooksYesREST API for contacts, chats, templates and campaigns, plus real-time webhooks.YesDeveloper API for contacts, conversations, messages and templates, with signed webhooks.Source
Mobile appPartlyInstallable web app for phones; no native Android or iOS app.YesApps on the App Store and Google Play.Source

“Not listed” means we couldn’t find it on Gallabox’s website; it may still be available. Automate AI add-ons are noted.

Choose Automate AI if
  • You want unlimited users and contacts on every plan, with prices published on our site.
  • Your leads come from IndiaMART or JustDial and you want them saved as contacts automatically.
  • You want AI lead scoring from 0 to 100 with a reason and next step for every lead.
  • You want an online store with cash on delivery and WhatsApp order updates.
  • You want Voice AI phone agents in Hindi and five other languages.
Gallabox may suit you if
  • You want a free trial before you pay anything.
  • You want Instagram DMs in the same inbox as WhatsApp, or native mobile apps.
  • You need in-chat WhatsApp payments, or an AI voice agent on WhatsApp calls.
  • You rely on Zapier, Pabbly, HubSpot or Zoho integrations.

Questions

Is Automate AI a good Gallabox alternative?

If your leads come from IndiaMART, JustDial or Facebook lead forms and you want AI lead scoring and an online store with cash on delivery, Automate AI is worth comparing. Gallabox offers a free trial, an Instagram inbox, in-chat payments and native mobile apps.

How does Gallabox price its plans?

On 23 October 2026 Gallabox’s pricing page listed Basic at ₹2,999, Essential at ₹6,999 and Advanced at ₹16,999 a month billed quarterly, with lower yearly prices, and said Meta’s charges are invoiced with its markup.

How does Automate AI price its plans?

Automate AI plans start at ₹5,499 a quarter (Series 1), with Series 2 at ₹8,499 a quarter, Series 3 at ₹20,499 a year and Series 4 at ₹34,499 a year. Every plan has unlimited campaigns, contacts and users, and WhatsApp message charges are added per message. See our pricing page.

Do both support WhatsApp coexistence?

Yes. Both can connect a number that stays on the WhatsApp Business app; Gallabox says its support team enables it for your workspace.

See Automate AI on your own number.

Book a demo and we’ll show the inbox, campaigns, chatbots and AI with your use case. Compare more providers on our comparison page.

Sources

Gallabox is a trademark of its owner. This page is Automate AI’s own comparison and isn’t endorsed by Gallabox.