Template library

WhatsApp templates for restaurants.

These templates help restaurants, cafes and cloud kitchens confirm tables, update customers on orders and collect feedback. They also cover new menus and weekday offers for guests who opted in.

12 sample templates

Table confirmation

Utility

Send when a table is booked.

Hi {{1}}, your table for {{2}} at {{3}} is confirmed for {{4}}. Reply here if your plans or numbers change.

Sample: Rohan · four · Example Bistro · Saturday at 8:00 PM

Table reminder

Utility

Send a few hours before a booking.

Hi {{1}}, we’re looking forward to seeing you at {{2}} today at {{3}}. Please tap a button below so we can get your table ready.

  • We’re coming
  • Need to cancel
Sample: Priya · Example Bistro · 7:30 PM

Order received

Utility

Send when an online order comes in.

Hi {{1}}, we’ve got your order {{2}} and the kitchen has started on it. It should be ready by {{3}}, and we’ll message you if that changes.

Sample: Sara · #308 · 6:45 PM

Ready for pickup

Utility

Send when a takeaway order is packed.

Hi {{1}}, your order {{2}} is ready to collect from {{3}}. Please show this message at the counter.

Sample: Arjun · #312 · Example Kitchen

Out for delivery

Utility

Send when the rider leaves with an order.

Hi {{1}}, your order {{2}} has left the kitchen with {{3}}. It should reach you in about {{4}} minutes.

Sample: Neha · #315 · Rohan · 25

Catering or group booking

Utility

Send when a catering or private dining booking is confirmed.

Hi {{1}}, your booking for {{2}} guests on {{3}} is confirmed. Our team will arrive by {{4}} to set up. Please reply here if the numbers change.

Sample: Sara · 40 · 12 June · 5:00 PM

Visit feedback

Utility

Send the day after a dine-in visit or delivery.

Hi {{1}}, thanks for eating with {{2}}. How was everything? Please tap a button below to tell us.

  • Loved it
  • It was fine
  • Could be better
Sample: Priya · Example Bistro

New menu

Marketing

Send to opted-in guests when a new menu goes live.

Hi {{1}}, our new {{2}} menu is ready at {{3}}. 🍽️ Tap below to have a look, then reply here if you’d like a table.

  • See the menu
Sample: Priya · summer · Example Bistro

Weekday lunch offer

Marketing

Send to opted-in regulars when a real lunch offer is running.

Hi {{1}}, our weekday set lunch at {{2}} is {{3}} until {{4}}. Reply here and we’ll keep a table for you.

Sample: Rohan · Example Bistro · ₹349 · 30 April

Delivery offer code

Marketing

Send to past delivery customers who opted in.

Hi {{1}}, thinking about dinner? Use the code {{2}} for {{3}} off your next order from our kitchen, valid until {{4}}. Tap below to order.

  • Order now
Sample: Arjun · TASTE15 · 15% · Sunday

Come back invitation

Marketing

Send to opted-in guests who haven’t visited for a few months.

Hi {{1}}, it’s been a while since we saw you at {{2}}. We’ve added a few new dishes since then. Reply here whenever you’d like us to save you a table.

Sample: Neha · Example Bistro

Festive bookings open

Marketing

Send ahead of a busy holiday period.

Hi {{1}}, we’re now taking bookings for {{2}} at {{3}}. Tap below to choose a time for your group.

  • Book a table
  • Not this time
Sample: Sara · the festive season · Example Bistro

Samples only: Meta reviews every template, so change the wording to match your business. The highlighted parts are variables, filled in for each customer.

Tips for restaurants

Booking and order updates are utility. New menus, weekday offers and return invitations are marketing.

Collect opt-in when guests book or order, and tell them they may receive promotions on WhatsApp.

WhatsApp’s policy doesn’t allow alcohol to be promoted, even with a local licence, so keep bar promotions out of your templates.

Quote real prices and end dates, and stop as soon as a guest replies STOP.

See how it all works together: Automate AI for restaurants.

Questions

Is a table reminder a utility template?

Yes, when it’s about a booking the guest already made. Adding a special or an offer makes it marketing.

Can a restaurant promote alcohol on WhatsApp?

WhatsApp’s policy doesn’t allow alcohol to be promoted, even with a local licence, apart from narrow exceptions in listed countries. None of these templates mention it.

Are these restaurant templates ready to use as they are?

They’re samples to adapt, not pre-approved templates. Meta reviews every template, so approval isn’t guaranteed. Adjust the wording to match your restaurant and what you actually do.

More templates

Send these from Automate AI

Create your templates, submit them to Meta and send them in campaigns, follow-up sequences and chatbots.