Template library

WhatsApp templates for salons, spas & fitness.

These templates help salons, spas, gyms and studios confirm bookings, send reminders and manage memberships and class places. They also cover rebooking nudges and seasonal packages for clients who opted in.

12 sample templates

Booking confirmation

Utility

Send when a client books.

Hi {{1}}, your {{2}} at {{3}} is booked for {{4}}. If you need to change it, please reply here.

Sample: Priya · haircut · Example Salon · Friday at 3:00 PM

Appointment reminder

Utility

Send the day before an appointment.

Hi {{1}}, we’ll see you tomorrow at {{2}} for your {{3}} with {{4}}. Please tell us if you need a new time.

  • I’ll be there
  • Need a new time
Sample: Neha · 11:00 AM · massage · Sara

Class place confirmed

Utility

Send when a member books a class.

Hi {{1}}, your place in {{2}} on {{3}} at {{4}} is confirmed. Please arrive 10 minutes early so you can settle in.

Sample: Rohan · Morning Yoga · Tuesday · 7:00 AM

Class cancelled

Utility

Send when a booked class won’t run.

Hi {{1}}, we’re sorry, but {{2}} on {{3}} has been cancelled. Your credit is back on your account, and you can choose another class below.

  • See the timetable
Sample: Sara · Evening Spin · Thursday

Waitlist place available

Utility

Send when a place opens up for someone on the waitlist.

Hi {{1}}, a place has opened up in {{2}} on {{3}}, and you’re next on the waitlist. Please tap below to take it or pass.

  • Take the place
  • Pass
Sample: Arjun · Morning Yoga · Friday

Membership payment notice

Utility

Send a few days before a recurring payment.

Hi {{1}}, your {{2}} membership payment of {{3}} will be taken on {{4}}. Please reply here if you have any questions.

Sample: Arjun · monthly · ₹2,500 · 1 May

Sessions remaining

Utility

Send to clients on a prepaid pack when few sessions are left.

Hi {{1}}, you have {{2}} sessions left on your {{3}} pack, valid until {{4}}. Reply here if you’d like to check your bookings.

Sample: Neha · 2 · 10-session spa · 30 June

Visit feedback

Utility

Send the day after a visit.

Hi {{1}}, thanks for visiting {{2}}. How was your {{3}}? Please tap a button below to tell us.

  • Loved it
  • It was okay
  • Not happy
Sample: Priya · Example Salon · haircut

Time to rebook

Marketing

Send to opted-in clients who usually come back on a regular cycle.

Hi {{1}}, it’s been {{2}} weeks since your last {{3}} at {{4}}. Tap below and we’ll find you a time this week.

  • Book my visit
  • Not now
Sample: Priya · 6 · haircut · Example Salon

Seasonal package

Marketing

Send to opted-in clients when a real package offer is running.

Hi {{1}}, our {{2}} package is {{3}} off at {{4}} this season. Reply here and we’ll find a time that suits you.

Sample: Sara · spa day · 20% · Example Spa

New class on the timetable

Marketing

Send to opted-in members when you add a class.

Hi {{1}}, we’ve added {{2}} to our timetable at {{3}}, starting {{4}}. Tap below to book your first class.

  • Book a class
Sample: Rohan · Evening Pilates · Example Fitness · Monday 6 May

Rejoin offer

Marketing

Send to former members who opted in.

Hi {{1}}, we’d love to have you back at {{2}}. Rejoin by {{3}} and your first month is {{4}}. Tap below to see the details.

  • See the details
Sample: Arjun · Example Fitness · 31 January · ₹1,000

Samples only: Meta reviews every template, so change the wording to match your business. The highlighted parts are variables, filled in for each customer.

Tips for salons, spas & fitness

Booking, class and membership payment messages are utility. Rebooking nudges, packages and membership offers are marketing.

Ask clients for WhatsApp opt-in at their first visit or sign-up, and note it on their record.

Keep to bookings and schedules. Don’t mention a client’s weight, measurements or health in a template, and don’t promise results.

Leave out supplements, medicines, wigs and hair extensions, which WhatsApp’s rules restrict.

See how it all works together: Automate AI for salons, spas & fitness.

Questions

Is a membership renewal reminder utility or marketing?

A plain notice that a payment will be taken or that a membership ends is usually utility. Encouraging a client to renew, or adding an offer, makes it marketing.

Can a gym promote supplements on WhatsApp?

No. Supplements fall under Meta’s commerce rules, so keep them out of your templates and stick to classes, memberships and services.

Are these templates ready to use as they are?

They’re samples to adapt, not pre-approved templates. Meta reviews every template, so approval isn’t guaranteed. Adjust the wording to match your salon, spa or gym and what you actually do.

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